Assistance & Travel

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Global access to online consultation n their native language, 24/7 from any location

Assistance companies and travel agencies use Telemedi regularly for their traveling customers by giving them access to online consultation in their native language, 24/7 from any location and always at affordable prices.

Our global teleconsultation services platform provides medical information, advice, referrals and prescriptions for customers traveling abroad.

The call centre model allows call centre operators to help patients in any situation and to organize the most appropriate assistance by way of our medical triage. This teleconsultation service may be booked via the existing assistance system with an API integration or via an additional panel delivered by Telemedico. The self-service model enables the patient to access teleconsultation via the website or the assistance/insurance mobile app, without any customer support being provided.

Our global telemedicine platform provides medical information, advice, referrals and prescriptions for customers traveling abroad.

The adopted call centre model allows call centre operators to help patients in any situation and to organize the most appropriate assistance by way of our medical triage. This teleconsultation service may be booked via the existing assistance system with an API integration or via an additional panel delivered by Telemedi. The self-service model enables the patient to access teleconsultation via the website or the assistance/insurance mobile app, without any customer support being provided.

Advantages

Costs reduced by up to 80% per visit

Dedicated call centre panel or self-service

Medical triage

Rapid help in instant consultation mode

Requests for doctors in the native language all over the world

Tailored digital healthcare solutions

Telemedi’s dedicated solutions have been integrated over a number of industries. It’s proved to not only build client satisfaction but also help cut costs by delivering scalable, always-on medical consultations that are in plug-and-play form with doctors on standby, requiring little or no development work and hassle-free patient management.