Assistance & Travel
Assistance & Travel

Global access to online consultation n their native language, 24/7 from any location
Assistance companies and travel agencies use Telemedi regularly for their traveling customers by giving them access to online consultation in their native language, 24/7 from any location and always at affordable prices.
Our global teleconsultation services platform provides medical information, advice, referrals and prescriptions for customers traveling abroad.
The call centre model allows call centre operators to help patients in any situation and to organize the most appropriate assistance by way of our medical triage. This teleconsultation service may be booked via the existing assistance system with an API integration or via an additional panel delivered by Telemedico. The self-service model enables the patient to access teleconsultation via the website or the assistance/insurance mobile app, without any customer support being provided.

Our global telemedicine platform provides medical information, advice, referrals and prescriptions for customers traveling abroad.
The adopted call centre model allows call centre operators to help patients in any situation and to organize the most appropriate assistance by way of our medical triage. This teleconsultation service may be booked via the existing assistance system with an API integration or via an additional panel delivered by Telemedi. The self-service model enables the patient to access teleconsultation via the website or the assistance/insurance mobile app, without any customer support being provided.
Advantages
Costs reduced by up to 80% per visit
Dedicated call centre panel or self-service
Medical triage
Rapid help in instant consultation mode
Requests for doctors in the native language all over the world
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Timm Brocks
Business Development Manager
Telemedi